Handling Conflict Under Pressure

Adults · Learning
Conflict is inevitable - but between politics, the pandemic, and the constant demands of family, its frequency and intensity seem to be escalating. Worse, the struggle to find common ground after a dispute erupts is getting harder, and in some cases, the rift is virtually impossible to mend. We all learned reading, writing, and arithmetic in grade school, but conflict resolution wasn’t on the syllabus. When conflict is suddenly thrust upon us, our instincts often aggravate the situation. Ultimately, in the wake of intense disputes, we are left feeling angry, defeated, and ill-treated. We wonder what we could have done or how the result may have been different.

But there is light at the end of the tunnel. Conflict, managed well, can strengthen personal and professional relationships, and lead to the exchange of divergent opinions that can create meaningful outcomes.

Michael Chaleff will be your guide for this session. Michael is a communication consultant whose primary focus is helping people to speak with confidence, clarity, and persuasion. These skills are never more tested than in conflict. Michael’s experience spans three decades, from combat operations in the First Gulf War to arguing cases as a criminal prosecutor. He routinely coaches individuals, corporations, and Federal Agencies on how to weather the storms of conflict.

What you will learn:
The conflict fallacy that often holds parents and managers alike hostage;
How to stop conflict before is starts;
What to do after infighting erupts, and the art of getting back on track;
3 methods for calming someone down after things explode;
and The number one secret for setting yourself up for success in conflict encounters.

We hope you will join us for this fun and interactive session where you will walk out feeling empowered and more confident dealing with any dispute you encounter.
Audience: Adults

Upcoming Session

June 17, 1 PM EDT
For Adults · 45 mins


1914 of 2100 spots reserved

Can't use Zoom on your company computer?

Download the COA app from the links below or access this site on your personal machine.

Meet Our Instructor

Michael Chaleff
Works with teams and their leaders to speak clearly, confidently and persuasively at client, customer and team meetings. So often the best ideas fail to inspire action because people have not been taught how to be heard or how to persuade. Even worse, when people realize their communication skill gaps are getting in the way of connecting meaningfully, it seems all but impossible to find workable solutions.

Michael believes that for any group to thrive, it is essential that all individuals have a seat at the table and that they are armed with the skills to impactfully share thoughts. Michael helps people to find their unique communication spark and develop the expertise needed to bring that light to any situation. He takes joy from these transformations. Michael’s background in communication, conflict and persuasion is born of practical experience serving as a naval officer during the First Gulf War, acting as a federal prosecutor, and performing as a professional magician and mentalist both here and abroad. For the last 15 years, Michael has worked with a diverse group of clients, including Fortune 500 companies, not-for-profits, government agencies and business leaders. Find out more at : https://www.practicalinfluence.com/