Life Enrichment Course: Communication Module - Crisis Communication

Adults · Learning
This Academic and Professional Life Enrichment Course is for older teens and young adults ages 17+ and is focused on personal mastery and upgrowth in an ever-evolving world. This program focuses on developing core competencies in skills to handle inevitable future challenges in one's personal, academic and professional life. It will equip you to thrive in four important ways – by developing deep connections to self and others; skills and competencies needed to contribute to the world; productive habits that lay down the rails for a successful and resilient life; and by supporting you to develop your full potential. Whether you're speaking with colleagues, clients, or friends, being able to communicate clearly and confidently is essential to success. This Communication Skills module aims to help you master the art of effective communication, both verbal and non-verbal. You'll learn how to express yourself with clarity and confidence, build rapport, and resolve conflicts. You'll be able to confidently navigate any conversation or situation and make impact. Sign up today and discover the power of effective communication! Topics in this module: 1. Active Listening and Being Heard 2. Projecting Confidence 3. Resolving Conflict 4. The Art of Negotiation 5. Speaking with Clarity and Conciseness 6. Non-Verbal communication: Body language 7. Influential and Impactful speech 8. Using Humor in Communication 9. The Rules of (Online) Engagement 10. Crisis Communication 11. Decoding Manipulative Language 12. Giving Constructive Feedback 13. Purposeful Argument
Audience: Young Adults

Upcoming Session

July 11, 2 PM EDT
For Adults · 45 mins


13 of 40 spots reserved

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Meet Our Instructor

Suraiya Essof
Suraiya Essof is a social impact entrepreneur and educator with a passion for lifelong learning, well-being, and social change. She has a Commerce degree in Industrial Psychology and a postgraduate in education, and has been working in the education field since 2002.

She is currently teaching Business Leadership in the Ontario Secondary School Diploma program and trains and lectures at various leadership academies. She is also an entrepreneur and has founded a successful furniture retail business, running since 2012.

In 2014, Suraiya founded Kites for Peace, a global movement for peace that uses kite flying as a tool for social change. She represents her country in kite festivals around the world and has worked with young people in Zimbabwe and beyond.

Suraiya is also the co-founder and coordinator of the Zimbabwe Cares Network, a charity network of over 150 organizations that work to improve the lives of people in Zimbabwe. She is passionate about promoting charity collaboration and volunteering as a means for social innovation.

In 2020, Suraiya was profiled by the Guardian UK as one of "20 Outstanding Women of Zimbabwe."