Preparing For Your First COA

Downloading the Feedback Labs App

We ask that every participant (or parent) leave feedback for each session they attend. Your feedback will help us strengthen future programming. If you are attending a COA for the first time, please download and log into the Feedback Labs App.

Links to download “Feedback Labs” below (note: you will use the same login to access the Interactive Schedule):


How should I log into the Feedback Lab App if I don’t have a Perks at Work account?

All invited attendees have been set up with a Perks at Work account to log into the Feedback Labs app.  You can simply use your email address to login.

I have not been able to receive a confirmation code number. I have tried resending it and have checked my spam. Please advise.

You can log in using an invitation code as alternative.  Close out of the app, reopen, and login again selecting the Invitation Code option when prompted. For an invitation code, please email us at:

I have an existing account in the Feedback App with my organization.

Double check to make sure you are using Feedback Labs (blue icon) and not the Feedback App (orange icon).

If you have an existing account within the Feedback App, you will need to download Feedback Labs to register (links above)

If you have an existing account within Feedback Labs, you will need to logout and log back in with your email address. When prompted for your organization, please select “WORLD”.

Accessing the Interactive Schedule

A draft schedule for each week’s COA is posted Monday evening, and the finalized schedule for each week’s COA is posted Wednesday evening. View a sample COA schedule here and check back for updates over the course of the week.

The Interactive Schedule will include direct links for you to access your course as well as list any supplies/materials you will need to attend. As a general guideline, please have pencil/paper for all LEARNING courses and active-wear for all FITNESS courses.

Video Session Protocol

To ensure the best teaching and learning environment, we ask that everyone adhere to this protocol:

  • JOIN 5 minutes prior to the session start. No late joiners will be allowed.
  • VIDEO Cameras must be turned ON. You can see the instructor’s face, they would like to see yours as well. Community is important for us.
  • MUTE your audio at all times as a courtesy to others.
  • QUESTIONS may be asked at the end of each course by using the “raise hand” feature within Zoom (unless otherwise noted).
  • FEEDBACK – leave feedback for the instructor immediately after each class.

Have any questions about COA’s? Visit our FAQ’s